Introduction
Welcome to our guide on conference call recording software. Nowadays, with remote work becoming ubiquitous, there is a higher demand for virtual communication and collaboration than ever before. Conference calls are at the forefront of these remote interactions, and recording them can be a valuable tool for ensuring productivity, accountability, and transparency in meetings. But with so many conference call recording software options out there, it can be hard to decide which is the best fit for your team. That’s where this guide comes in.
Our aim with this article is to provide you with an in-depth review and comparison of the top conference call recording software available in the market. We’ve analyzed each software’s features, user interface, pricing, and user feedback to help you make an informed decision. Let’s dive in!
What is conference call recording software?
Conference call recording software is exactly what it sounds like: a software application that records, saves, and stores audio or video recordings of virtual meetings or conference calls. This tool is especially useful for businesses or teams that need to keep a record of their meetings for various reasons, such as legal purposes, to analyze performance, or to share the content with stakeholders who were unable to attend the meeting live.
Conference call recording software is used both in professional and personal settings. In the workplace, it can save time and money by reducing the need for in-person meetings, allowing remote teams to collaborate effectively. In personal settings, it can be utilized for distance learning or family calls.
Now, let’s explore the best conference call recording software options available in the market.
Top Conference Call Recording Software
Software Name |
Features |
Pricing |
User Rating |
---|---|---|---|
Zoom |
Screen sharing, virtual backgrounds, automated transcripts, cloud storage |
Free with limited features, $14.99/month for Pro, $19.99/month for Business |
4.5/5 |
GoToMeeting |
Customizable branding, drawing tools, HD video, cloud recording |
$12/month for Starter, $16/month for Pro, $19/month for Plus |
4.1/5 |
UberConference |
Screen sharing, personalized hold music, call recording, integration with G Suite |
Free with limited features, $15/month for Business |
4.6/5 |
Skype |
Screen sharing, call recording, file sharing, instant messaging |
Free with limited features, $2 per user/month for Business |
4.0/5 |
RingCentral |
Unlimited audio and video meetings, screen sharing, virtual backgrounds, team messaging, call recording |
$19.99/month for Essentials, $24.99/month for Standard, $49.99/month for Premium |
4.4/5 |
1. Zoom
Zoom is one of the most popular conference call recording software options in the market, thanks to its user-friendly interface and robust features. This software is perfect for teams of all sizes, thanks to its scalability – from free to paid tiers. Zoom has become an industry leader due to its advanced features, including screen sharing, virtual backgrounds, encrypted meetings, and automated transcripts.
Zoom offers a free version, but businesses and teams may want to consider the paid plans for more features, user management, and enhanced security. The Pro plan starts at $14.99/month while the Business plan costs $19.99/month. Zoom also offers a Zoom Phone option, which allows customers to use its software as their primary phone system.
Pros
- Automated transcripts
- Virtual backgrounds
- Screen sharing
- Encrypted meetings
Cons
- Security concerns have recently emerged with “Zoom-bombing.”
- The free version only allows 40-minute meetings for three or more participants.
- The mobile app can be inconsistent.
2. GoToMeeting
GoToMeeting is a reliable conference call recording software that offers HD video conferencing, screen sharing, and drawing tools. GoToMeeting’s standout feature is its customizable branding, which allows businesses to add logos and colors to their meetings, creating a cohesive brand experience. GoToMeeting offers three pricing plans: Starter, Pro, and Plus, starting at $12/month.
Pros
- Customizable branding
- HD video
- Screen sharing
- Drawing tools
Cons
- The Starter plan only allows for one presenter at a time.
- Some customers have reported issues with audio quality and connectivity.
3. UberConference
UberConference is a simple yet powerful conference call recording software that offers personalized hold music, screen sharing, and G Suite integration. One unique feature of UberConference is its ability to assign visual avatars to each participant, adding a fun touch to meetings. Although UberConference offers a free version, the Business plan ($15/month) is a better option for businesses that need features like call recording and analytics.
Pros
- Personalized hold music
- G Suite integration
- Screen sharing
- Visual participant avatars
Cons
- The free version only allows for up to 10 participants at a time.
- Some customers have reported poor audio quality.
- No mobile app is available.
4. Skype
Skype is one of the more well-known conference call recording software options, thanks to its user base of over 300 million users worldwide. The software offers screen sharing, instant messaging, and call recording. While Skype’s free version is a great option for personal use, businesses may want to consider the Business version, which starts at $2 per user/month.
Pros
- Free with limited features
- Screen sharing
- Call recording
- File sharing
Cons
- No virtual backgrounds or drawing tools.
- Some customers have reported declining call quality over time.
5. RingCentral
RingCentral is an all-in-one communication platform that offers unlimited audio and video meetings, team messaging, and call recording. RingCentral even includes options for virtual faxes and custom phone numbers. While RingCentral is on the pricier side, starting at $19.99/month, it’s a great option for businesses that need a comprehensive communication solution.
Pros
- Unlimited audio and video meetings
- Team messaging
- Call recording
- Virtual faxes
Cons
- More expensive than other options
- Some customers have reported issues with the mobile app.
Frequently Asked Questions
1. Why is conference call recording software important?
Conference call recording software is important because it allows you to keep a record of your virtual meetings for various reasons, such as legal compliance, performance analysis, and sharing with stakeholders who couldn’t attend the meeting live. Conference call recordings can also help you identify areas of improvement in your meetings, leading to more productive discussions and better outcomes.
2. Is conference call recording legal?
Yes, conference call recording is legal in most situations, as long as all parties are aware and consenting to the recording. However, laws and regulations regarding recording may vary by region or country. We recommend reviewing the laws that apply to your business or organization.
3. Can I use conference call recording software for coaching or training purposes?
Yes, conference call recording software can be useful for coaching or training purposes, as it allows you to review and analyze past training sessions and identify areas for improvement. Some software even includes features like automatic transcripts, making it easier to review sessions.
4. Can conference call recording software integrate with other tools?
Yes, some conference call recording software can integrate with other tools, such as project management software, CRM systems, and email clients. Be sure to check each software’s integrations to determine if they meet your needs.
5. Can conference call recording software work on mobile devices?
Yes, most conference call recording software has mobile apps that allow you to record, save, and share virtual meetings on-the-go. However, some mobile apps may have limited features compared to their desktop counterparts. Be sure to review each software’s mobile app to determine if it meets your needs.
6. Can I edit conference call recordings?
Yes, some conference call recording software allows you to edit recordings, such as trimming unnecessary parts, adding annotations, or converting the file format. However, not all software includes editing features, so be sure to check before purchasing a subscription.
7. Is conference call recording software secure?
Most reputable conference call recording software includes several security features, such as password protection, encryption, and role-based access control. However, we recommend reviewing each software’s security measures to ensure they meet your organization’s standards.
Conclusion
Choosing the right conference call recording software can make a big difference in the productivity and success of your virtual meetings. We’ve reviewed the top conference call recording software options available in the market and compared their features, pricing, and user feedback to help you make an informed decision.
Ultimately, the best conference call recording software for your team will depend on your specific needs and preferences. We recommend trying a few free trials before committing to a subscription, to ensure that you’re getting the right fit for your team.
In summary, whether you’re a small business or a large corporation, conference call recording software is a valuable tool for virtual communication and collaboration. By choosing the right software, you can ensure that your meetings are productive and effective, no matter the distance between your team members.
Closing Disclaimer
The information presented in this guide is intended for educational and informative purposes only. The author and publisher of this article do not guarantee any specific outcomes or results related to the use of conference call recording software. We recommend reviewing each software’s features, pricing, and user feedback before making a decision. Use conference call recording software at your own risk.