Web Survey Software Review: The Ultimate Guide

Unlock Insights and Improve Your Business with the Best Survey Software

Welcome to our complete guide to web survey software review! In today’s digital age, customer feedback is critical for the growth and success of any business. With the right online survey tools, you can collect, analyze, and act on valuable insights that drive customer satisfaction and loyalty. However, finding the best web survey software can be a daunting task, given the numerous options available in the market. That’s why we’ve compiled this comprehensive review of the top survey software platforms to help you make informed decisions and take your business to the next level. Let’s dive in!

What Is Web Survey Software?

Web survey software is an online platform that allows you to create, distribute, and analyze surveys for research or feedback purposes. It provides a user-friendly interface for creating custom survey questions, setting up distribution channels, and collecting responses in real-time. Most survey software tools also offer advanced reporting features that can help you visualize and analyze survey data on a granular level.

The benefits of using web survey software are numerous. You can use surveys to gather customer feedback, measure employee engagement, conduct market research, and more. With surveys, you can also collect and analyze quantitative data that can help you make data-driven business decisions. Additionally, web survey software provides a more cost-effective and time-efficient alternative to traditional survey methods, such as phone or paper surveys.

The Top Web Survey Software Platforms

Survey Software
Features
Price
SurveyMonkey
Customizable, easy to use, robust reporting, integrations
Free (basic), $25/month (standard), $75/month (advantage)
Qualtrics
Advanced features, detailed reporting, powerful analytics, integrations
Request a quote
Google Forms
Simple, free, easy to use, integration with Google Sheets
Free
Typeform
Interactive design, conversational forms, mobile-friendly, integrations
Free (basic), $35/month (professional), $70/month (premium)
SurveyGizmo
Customizable, powerful reporting, advanced features, integrations
$35/month (professional), $99/month (team), $249/month (enterprise)

1. SurveyMonkey

SurveyMonkey is a popular web survey software that has been around for over 20 years. It offers a comprehensive platform for creating and analyzing surveys of all types, including customer feedback, employee engagement, and market research. With SurveyMonkey, users have access to customizable templates, advanced question types, and robust reporting tools. Plus, it integrates with over 100 other apps, such as Salesforce and Mailchimp.

SurveyMonkey’s pricing plans start with a free basic plan, which includes standard features such as 10 questions and 100 responses per survey. The standard plan costs $25 per month and includes unlimited questions, responses, and survey logic, as well as advanced reporting features. The advantage plan costs $75 per month and includes all standard features, plus priority support and additional integrations.

2. Qualtrics

Qualtrics is a leading web survey software that caters to enterprise-level businesses. It provides advanced features such as survey logic, branching, and piping, along with detailed reporting and data visualization tools. Plus, it integrates with many other enterprise software, such as Salesforce and Tableau. Qualtrics offers a free trial, and pricing is available upon request.

3. Google Forms

Google Forms is a simple and free web survey software that integrates with other Google apps, such as Google Sheets. It allows users to create surveys quickly and easily, with access to basic question types such as multiple-choice, checkboxes, and dropdowns. While it doesn’t offer advanced features such as survey logic, Google Forms is a great option for small businesses or non-profits with limited budgets.

4. Typeform

Typeform is a unique web survey software that focuses on conversational forms and interactive design. It allows users to create beautiful and engaging surveys, quizzes, and forms that work well on mobile devices. Typeform offers a free basic plan, as well as professional and premium plans that include advanced features such as payment collection and custom branding.

5. SurveyGizmo

SurveyGizmo is a powerful web survey software that provides customizable templates, advanced question types, and robust reporting tools. It also offers features such as survey logic and branching, integrations with other software, and custom scripting. SurveyGizmo’s pricing plans start at $35 per month for the professional plan, which includes unlimited surveys, responses, and advanced reporting features. The team and enterprise plans offer additional features, such as collaboration tools and priority support.

FAQs

1. What is the best web survey software?

The best web survey software depends on your business needs and budget. Some popular options include SurveyMonkey, Qualtrics, Google Forms, Typeform, and SurveyGizmo.

2. How do I choose the right survey software?

Consider factors such as the type of survey you want to conduct, the number of respondents, and the features you need. Also, compare pricing plans and read reviews from other users before making a decision.

3. What are some common survey question types?

Common survey question types include multiple-choice, rating scales, open-ended, and checkboxes.

4. Can I customize the look and feel of my survey?

Yes, most survey software platforms offer customizable templates, as well as options for branding and design.

5. How do I distribute my survey?

You can distribute your survey via email, social media, website links, or other methods, depending on your target audience.

6. What is survey logic?

Survey logic is a feature that allows you to branch your survey questions based on specific respondent answers. It can help make your survey more personalized and engaging for respondents.

7. How do I analyze my survey data?

Most survey software platforms offer robust reporting and data analysis tools that allow you to visualize and interpret your data. You can also export your data to other software, such as Excel or Tableau, for further analysis.

Conclusion

In conclusion, web survey software is a valuable tool for any business looking to gather customer feedback, conduct market research, and make data-driven decisions. SurveyMonkey, Qualtrics, Google Forms, Typeform, and SurveyGizmo are all great options for different business needs and budgets. By using the right survey software, you can unlock valuable insights and improve your business outcomes. So start creating and distributing surveys today!

Ready to get started with web survey software? Sign up for a free trial with SurveyMonkey today!

*Closing or Disclaimer*

Disclaimer: The information contained in this article is for general information purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the information provided. Any reliance you place on such information is therefore strictly at your own risk.